MOVEMENT | MINDSET | INJURY PREVENTION

Terms & Contidions

This page includes both General and Promotional Terms and Conditions. Except for what is outlined in the specific Promotional Terms and Conditions, General Terms and Conditions will apply.

General Membership 

Memberships includes:

✅ Group Training Membership 
✅ Goal setting and nutrition evaluation every 12 weeks 
✅ Motivation and accountability
✅ 24/7 Access to University educated trainers
✅ Community of like-minded people

How to sign up:

You can sign up through our website www.overhaulfitness.com.au or download our Overhaul Fitness app. 

You can also email us on admin@overhaulfitness.com.au or give us a call on 0434 849 064.

TERMS & CONDITIONS

MEMBERSHIP AGREEMENT
This Membership Agreement is entered into between Overhaul Fitness, located at 3/15 Exeter Way Caloundra West 4551 QLD, and you the member. Overhaul Fitness is a fitness studio offering personal training, group training including indoor and outdoor high intensity classes, strength training, mobility and skill classes. This Agreement entitles members access to participate in these classes and to enjoy other amenities offered including but not limited to: showers, toilets and street parking. Please review this Agreement thoroughly as it is a legal contract between Overhaul Fitness and all members. By using the services offered at Overhaul Fitness, members are agreeing to the terms of this Agreement. If there are special conditions or benefits relating to your membership type, these will be either attached to your membership contract and/or displayed on the website and form part of your membership agreement.

MEMBERSHIP OBLIGATIONS
Membership at Overhaul Fitness requires you to: Advise Overhaul of any changes to your contact details. Comply with all conditions and the guidelines in this agreement. Pay all agreed fees, ensure sufficient funds are available to cover all fees and advise us in advance if your bank account or credit card is closed or changed. Inform us in advance if there are any risks to your health if you participate in fitness services and if required seek approval from your Doctor or General Practitioner. Cancel direct debit facilities in respect of your membership when this agreement expires or is terminated.

PURCHASES AND PAYMENT
Payment summery: Weekly memberships are paid in advance weekly, on the calendar date which the membership became activated, for the following week. Intro offers are billed in-full at the time of purchase. Membership payments shall be made via automatic debited payment (credit card, debit card, or direct debt bank account). Additional terms regarding the automatic debited payments are outlined below.
In the event of a declined credit card/debit card, the member’s account will be charged the owed amount the following week as well as the weekly charge. It will also involve a dishonour fee in the event of a declined credit card/debit card.

Freeze Policy: Members may put their membership on hold, in one-week increments, for up to four weeks per calendar year. No fee will be charged when freeze is requested. Notice of intent to freeze one’s account must be submitted to Overhaul Fitness via email at admin@overhaulfitness.com.au no less than two (2) days prior to the freeze date. The freeze request must state both the freeze start date and reactivation date. Members who provide insufficient notice cannot be guaranteed a timely stop on billing. Members will not be billed for memberships during the freeze period. Billing will resume automatically upon end of freeze period.

CREDIT CARDS ON FILE; AUTO DEBIT
Credit Card on file: Members may elect to keep a credit card on file using their Overhaul Fitness account online. By placing a card on file, the cardholder and account holder gives permission to the Overhaul Fitness staff to charge the card for any auto-debit packages and/or cancellation fees accrued in accordance with the Overhaul Fitness, cancellation policy detailed below.

Auto-debit: By enrolling in an auto-debit contract, you authorise Overhaul Fitness to, on a recurring basis, automatically charge the debit or credit card account you specified, for the weekly payments on your unlimited auto-debit plan associated with your account, on the billing due date. You understand and acknowledge that Overhaul Fitness will initiate transfers/charges pursuant to this authorisation not to exceed the amount show on you Membership Agreement and/or in connect with cancellation fees per the cancellation policy. Overhaul Fitness may discontinue processing of recurring charges if it is unable to secure funds from your debit/card due to, but not limited to, insufficient or uncollected funds in the account or insufficient or inaccurate information provided. Overhaul Fitness cannot be held responsible for errors in processing due to expired or inaccurate information.

CLASS CANCELLATION AND BOOKING POLICIES
Reserving Classes: Clients are solely responsible for the booking and cancelling of their classes. Clients may reserve class spots online through their account at Mind-body or Overhaul Fitness app. 

Cancellations: Reservations may be cancelled without penalty by cancelling up to 6 hours prior to the class start time. This may be done online via a client’s account through Overhaul Fitness app, or by calling the studio during regular operating hours and confirming with staff. Once the class is cancelled within this time, the class will be returned to the clients’s account, and the client will not loose their session for that class. Cancellations via electronic mail (email), Facebook messenger, Instagram or other social media, voice message, text message are not valid and the member will be charged.

Casual sessions and weekly memberships: If you do not cancel within the 6-hour window your class will be forfeited instead.
If you book multiple classes, or waitlist multiple classes, you are solely responsible for cancelling your classes within the bounds of the cancellation policy outlined above. Overhaul Fitness staff cannot be held responsible for accidental bookings by clients, double bookings, or double waitlisted classes made by members. Late-cancel and no-show fees apply if you do not cancel within the bounds of the cancellation policy for double bookings.

Waitlist: In the event a scheduled class is booked to capacity, you may place yourself on the waitlist for the class. If you add yourself to a wait list, you are solely responsible for managing your bookings and for cancelling your classes within the bounds of the cancellation policy. The system will auto-populate clients into class from the waitlist as soon as other clients with confirmed spots cancel, and class slots will be assigned as such. Overhaul Fitness staff cannot move class slots for clients in classes that are completely full with wait lists.

The no-show and late-cancel fees apply to all clients equally regardless of unlimited status or special package pricing or membership. If you book multiple classes, or waitlist multiple classes, you are solely responsible for cancelling your classes within the bounds of the cancellations policy outlined above. Overhaul Fitness staff cannot be held responsible for accidental booking by clients, double booking, or could waitlisted classes made by member. Late-cancel and no show fees apply if you do not cancel within the bounds of the cancellation policy for double booking. 

CANCELLATION OF MEMBERSHIP AGREEMENT BY MEMBER
You may cancel this Membership Agreement at any time. You must provide Overhaul Fitness written notice via email at admin@overhaulfitness.com.au. When cancelling your membership you will have to give 30 days notice and you will be charged four weeks until your membership is canceled. If, at the time of receipt of your cancellation notice, you have outstanding payments owed to Overhaul Fitness, these payments must be made in full in order for the Membership Agreement to be considered cancelled. In the event that you fail to pay outstanding amounts owed, your membership will be considered suspended, the Membership Agreement will not be cancelled, and Overhaul Fitness reserves the right to pursue additional avenues or means to receive money owed.
This Membership Agreement may be cancelled upon receipt of written notice via email in the event of (1) the death or disability of the member, and the member is unable to receive all of Overhaul Fitness’ services which the member has contracted. The member, or the member’s estate, shall be relieved from obligation of making payment for services other than those received or obligated prior to the death or onset of the disability (subject to the signed doctor’s note regarding the nature of the disability); and (2) the member moves further away than 15km from Overhaul Fitness. The member shall provide proof of new residence. 

MISCILANIOUS
Conduct/Damages: Overhaul Fitness is committed to the health, safety, and welfare of each of it’s members and will not tolerate unresponsible, threatening, obscene, harassing, indecent or illegal behaviour.  Members who do not observe Overhaul Fitness’ rules and regulations or who abuse equipment in any fashion will be asked to leave. Overhaul Fitness has the right to judge behaviour. The member shall pay for any damages to Overhaul Fitness property which results from the wilful or negligent conduct of any member, member’s guest or member’s dependent child. Not all rules and regulations are listed in this agreement. Overhaul Fitness reserves the right to add, change or remove rules, conditions of memberships, opening and closeting hours, and all services and facilities offered by Overhaul Fitness. 

PRIVACY POLICY
Your “personal information” will only be used by Overhaul Fitness. 

Use of picture(s)/film/likeness: I agree to allow Overhaul Fitness, its agents, officers, principals, employees and volunteers to use picture(s), film and/or likeness of me for advertising purposes. In the event I choose not to allow the use of the same for said purpose, I agree that I must inform Overhaul Fitness of this in writing.

21-Day Kick Start Program

Program includes:

✅ 21 Days unlimited small group training
✅ Goalsetting and nutrition evaluation
✅ Motivation and accountability
✅ 24/7 Access to University educated trainers
✅ Community of like-minded people

How to claim your offer:

You can claim your 21 Day Kick Start Program through our website www.overhaulfitness.com.au, download our app and go to buy. 

You can email us on admin@overhaulfitness.com.au or give us a call on 0434 849 064 and we will sign you up. 

 

Terms & Conditions 

Paid in-full at time of purchase. Only available during specific weeks. 

21-Day Kick start program offered by Overhaul Fitness to non-members allowing access to Overhaul Fitness group training. Try us for free is valid up to a maximum of 21 consecutive days, unless otherwise stated in writing by Overhaul Fitness. 

Offer valid for first time guests who are local residents or workers 18 years & older only, (photo ID required). Not valid with any other offers and is limit to 1 offer per person.

Free Trial

Program includes:

✅ 3 Days unlimited small group training
✅ Goalsetting and nutrition evaluation
✅ Motivation and accountability
✅ Community of like-minded people

How to claim your offer:

You can claim your free trial through our website www.overhaulfitness.com.au or download our app. 

You can also email us on admin@overhaulfitness.com.au or give us a call on 0434 849 064 and we will sign you up. 

Terms & Conditions 

3 Day Free Pass offered by Overhaul Fitness to non-members allowing access to Overhaul Fitness group training. Try us for free is valid up to a maximum of 3 consecutive days, unless otherwise stated in writing by Overhaul Fitness. 

Offer valid for first time guests who are local residents or workers 18 years & older only, (photo ID required). Not valid with any other offers and is limit to 1 offer per person.

Bring a friend for free week

Program includes:

✅ 7 Days unlimited small group training
✅ Goalsetting and nutrition evaluation
✅ Motivation and accountability
✅ Community of like-minded people

How to claim your offer:

You can claim your free week trial through our website www.overhaulfitness.com.au or download our app. 

You can also email us on admin@overhaulfitness.com.au or give us a call on 0434 849 064 and we will sign you up. 

Terms & Conditions
Only available during specific weeks. 

Bring a friend for free week offered by Overhaul Fitness to non-members allowing access to Overhaul Fitness group training. Try us for free is valid up to a maximum of 7 consecutive days, unless otherwise stated in writing by Overhaul Fitness. 

Offer valid for first time guests who are local residents or workers 18 years & older only, (photo ID required). Not valid with any other offers and is limit to 1 offer per person.